Thursday, March 11, 2010

Your Bucks apologizes

Well, sort of...

Dear Valued YourBucks Member,

As a result of an email that we provided earlier, we have received feedback from some of our valued consumers. We apologize for the way in which we communicated the change in some of the offers now available to you on the YourBucks website. While the Terms and Conditions of the YourBucks program allow the Store to modify an offer, we regret suggesting that there was any improper use of the program by our YourBucks consumers.

Thank you for your support. We hope that you will continue to enjoy the YourBucks program.

Very truly yours,

Debra Friar
VP, CPG New Development

The fact of the matter is they screwed up and blamed the consumer for their own problems.

PS: Your Bucks is STILL giving you $1 for every 89c you spend on Sauve. I guess I'll get the blame for that, too.

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